About Q&A

Yotpo Social Q&A enables visitors and prospective buyers to get real-time answers from store owners and past buyers. Questions will be directed to the store owner and to customers who had previously purchased the product. Q&A API endpoints allow you to retrieve Q&A data and create questions and answers.

Q&A are shown as part of the on- site widget, on a separate tab from the reviews.

Q&A endpoints

Call	Description	Documentation
GET */products/app_key/sku/questions	Retrieve questions and answers for a given product using the product SKU number.	Retrieve questions and answers for a product
GET*/products/{app_key}/{sku}/qna_bottomline:	Retrieve the bottom line for a given product using the product SKU number. The bottom line will return the total questions and total answers for the desired product.	Retrieve the bottom line for questions and answers
GET* /apps/:app-key/questions.json	Retrieve all questions for the designated account per Yotpo account API key.	Retrieve all questions
POST*/questions/:question_id/answers	Create a public or private answer to a specific question per `question_id`	Create an answer to a question
POST */questions	Create and send a question without sending your customer a confirmation email.	Create a question (without sending a confirmation email
POST*/questions/send_confirmation_mail	Create and send a question which requires email confirmation.	Create a question (with confirmation email)
POST */answers/answer_id/vote/vote_type	Vote up or down on a particular answer to a question by `answer_id`	Vote on answers

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Note:
Use the Retrieve questions and answers for a product endpoint to retrieve an answer_id parameter.
Use the Retrieve all questions endpoint to retrieve a question_id parameter.